I went to a Titan watch service shop yesterday.
Reason: The minute hand in my watch was dangling!!
The lady at the counter took my watch and requested me to wait for 5 minutes. No big deal..I turned my attention to a chart named ”Inside of Watch” and did not realize 15 minutes have passed. At the same moment, the lady called me to give the “fixed” watch. I was struggling to find my wallet and was totally astounded when she said “no charge ma’am”!
The watch was 4 years old and I did not even buy it from the main shop associated with this service shop.
Well, you need to pay a price for everything, but not for 15 mins of craftsmanship in a Titan service shop!! Kudos to Titan!